Privacy Policy
At MMZ Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our cleaning services.
Information We Collect
We may collect the following types of information when you interact with our website or contact us:
Personal Information
- Full Name
- Email Address
- Phone Number
- Property Address
- Service Requests
- Any information you voluntarily provide through our contact forms or communications
Non-Personal Information
We may automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Source
This information helps us improve our website and user experience.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and quote requests
- Schedule and provide cleaning services
- Communicate regarding appointments
- Improve our website and customer experience
- Send service updates or promotional offers (only if you choose to receive them)
- Comply with legal obligations
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of online transmission or electronic storage is completely secure.
Sharing Your Information
MMZ Cleaning Services does not sell, rent, or trade your personal information.
We may share your information only when necessary:
- With trusted service providers who assist in operating our business
- To comply with legal requirements or law enforcement requests
- To protect our legal rights or prevent fraud
Any third-party partners are expected to maintain the confidentiality of your information.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand visitor behavior
- Enhance your browsing experience
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Google Maps
- Google Analytics
- Social Media Platforms
- Online Scheduling Tools
These third-party services have their own privacy policies, and we encourage you to review them before providing any personal information.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal and regulatory obligations
- Resolve disputes
When information is no longer needed, we securely delete or dispose of it where appropriate.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain uses of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without appropriate consent, we will promptly delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page along with the revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
MMZ Cleaning Services
Phone: (410) 340-2795
Email: mmzcleaningservices@gmail.com
Service Area: Baltimore, Maryland